Returns & Exchanges
At Hobbii, we want you to be completely satisfied with your yarn and accessories, which is why we offer a 100% satisfaction guarantee. If your purchase isn't quite right, you can return any unused items in their original packaging within 14 days of receipt.
Register Your Return
Log into our online return portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the unused items, including all original labels and packaging, securely into a shipping box or envelope.
Attach Shipping Label
Print the provided return shipping label from the portal and tape it clearly to the outside of your package.
Drop Off and Refund
Hand over your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing